Royal Mail strike shipping impact on the Terracotta store

Update 24th August 2022:  All UK orders shipped out today had a complimentary upgrade to First Class so that you will receive the orders tomorrow before the strike starts (and in time for the Bank Holiday weekend).


Original Post 21st August 2022:

There will be a strike held by workers of Royal Mail (the UK postal service) on these dates:

• Friday 26 August 2022
• Wednesday 31 August 2022
• Thursday 8 September 2022
• Friday 9 September 2022

We will be aiming to pack all orders to ship items in time and work around the above dates. The largest impact will be on Thursday 8th and Friday 9th September, with two consecutive days, so we will ensure we have items packed to ship on Wednesday 7th and Saturday 10th.

Additionally, please note that there is a public holiday in the UK on Monday 29th August when we will be slow to respond to any emails or customer queries.

Thankfully this is only a slight disruption and not as prolonged as previous disruptions due to covid-lockdown.

Thanks to everyone for their patience.

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